Privacy Policy

The data controller responsible for your personal data is:

We use the personal data we collect for the following purposes:

• •Newsletter delivery: To send you periodic updates about international business topics (only if you have subscribed)
• •Communication: To respond to your inquiries submitted through our contact form
• •Analytics: To understand how visitors use our website and improve our content and user experience
• •Security: To detect, prevent, and address technical issues or fraudulent activity

We process your data based on your consent (for newsletter subscriptions) and our legitimate interests (for analytics and website improvement).

We use cookies and similar tracking technologies to collect and store information. The cookies we use include:

For more information about how we use cookies, please see our Cookie Policy.

We do not sell, rent, or trade your personal data to third parties.

We may share your information only in the following limited circumstances:

• •Service providers: We use third-party services (such as Google Analytics and our email service provider) that process data on our behalf. These providers are contractually obligated to protect your data.
• •Legal requirements: We may disclose your data if required by law, court order, or governmental authority in Hong Kong.
• •Protection of rights: We may disclose data to protect our rights, privacy, safety, or property, or that of others.

Your personal data may be transferred to and processed in countries outside of Hong Kong, including the United States (for services like Google Analytics). When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• •Newsletter subscribers: Until you unsubscribe or request deletion
• •Contact form submissions: Up to 24 months after your inquiry is resolved
• •Analytics data: Aggregated and anonymized data may be retained indefinitely for statistical purposes

Under the PDPO, you have the following rights regarding your personal data:

• •Right of access: You may request a copy of the personal data we hold about you
• •Right of correction: You may request correction of any inaccurate personal data
• •Right to unsubscribe: You may opt out of marketing communications at any time using the unsubscribe link in our emails
• •Right to request deletion: You may request that we delete your personal data, subject to any legal retention requirements

To exercise any of these rights, please contact us at contact@growacross.com. We will respond to your request within 40 days as required by the PDPO.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• •SSL/TLS encryption for all data transmitted through our website
• •Secure hosting infrastructure with regular security updates
• •Limited access to personal data on a need-to-know basis

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Our website may contain links to third-party websites, including government agencies, service providers, and other external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data in Hong Kong if you believe your rights have been violated.